All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

This is a full-time, overtime-exempt position on the Olympia Campus of The Evergreen State College. This position is an “at-will” appointment, exempt from Washington State Civil Service rules and the Fair Labor Standards Act overtime requirements.

The Director of Student Conduct and Conflict Resolution provides strong vision, leadership, and direction in the management of the student conduct and conflict resolution program at The Evergreen State College. The Director provides administrative leadership in the design, implementation, and assessment for the Office of Student Conduct and Conflict Resolution within the Student Affairs division in advancing Evergreen’s mission and goals and coordinating efforts within the unit and with others through the development of strong communication and working relationships. This includes responsibility for strategic planning of student conduct and conflict resolution resources, programs, and processes, and overall direction, leadership, and oversight of a team of up to 10 regular and volunteer investigators and adjudicators. The Director of Student Conduct and Conflict Resolution serves as Evergreen’s Senior Conduct Administrator as defined by WAC 174-123. The Director manages an operating budget of approximately $180,000.

This position reports to the Vice President for Student Affairs along with the Associate Vice President for Enrollment Management, Associate Vice President for Student Academic Support Services, Director of Residential and Dining Services (RAD), Director of Police Services, Director of Recreation and Athletics, Director of Wellness Services, Director of Student Activities & CAB, Executive Associate to the Vice President, and Administrative Assistant to the Vice President. This position serves as a member of the Student Affairs senior team. The Director exists primarily to provide leadership for the educational purpose and administration of Evergreen’s Student Conduct Code and conflict resolution program and serves as the Senior Conduct Administrator, managing and ensuring timely and appropriate resolution of allegations of student misconduct. This includes conducting and/or supervising investigations, including Title IX related cases; ensuring due process; proposing/reviewing corrective action, as appropriate; and managing the development and retention of accurate and comprehensive investigation reports and student conduct records.

The Director of Student Conduct and Conflict Resolution is responsible for ensuring communication broadly regarding the purpose and purview of the Student Conduct Code; the adjudication of complaints as appropriate; investigating reports of retaliation against students who file complaints; documenting findings of investigations; interpreting state and federal laws as they relate to cases; maintaining records regarding the experience of the institution in matters related to complaints; making recommendations for resolution; developing and/or supervising the delivery of appropriate training to College community members; referring community members to conflict resolution resources and providing conflict resolution training. Current staffing in the department supporting the work of the Director of Student Conduct and Conflict Resolution includes one 0.5 FTE Senior Resident Director for Student Conduct and Programming and one 0.5 FTE Administrative Assistant, volunteer staff investigators assigned from multiple college units, interns, and student assistants.

The Director serves as a collaborative partner with Academic Deans and faculty in building classroom conflict resolution competencies, training, and coordinating strategies to mitigate student conflict concerns to maintain, assess, and meet the academic needs of students.

This position requires a range of demonstrated competencies as articulated by the ACPA/NASPA Professional Competency Areas for Student Affairs Educators in order to contribute effectively to Student Affairs’ broad goal of intentionally enhancing the quality of learning and student experience at Evergreen. A demonstrated understanding and integration of the import of globalism, environmental and fiscal sustainability, as well as collaboration across college stakeholders to co-create seamless learning experiences is necessary while demonstrating intermediate competency in the following areas: Personal and Ethical Foundations; Values, Philosophy, and History; Assessment, Evaluation and Research; Law, Policy and Governance; Organizational and Human Resources; Advising and Supporting; Leadership; Social Justice and Inclusion; Student Learning and Development; and Technology.

Administrative
• Manage the daily operations of the Office of Student Conduct and Conflict Resolution through interpreting, implementing, and disseminating college policies and state and federal regulations such as FERPA and ethical best practices as identified by the Association for Student Conduct Administration (ASCA) and Council for the Advancement of Standards in Higher Education (CAS) standards.
• As a member of the Students of Concern Work group, work closely with colleagues to identify at-risk students and develop appropriate intervention strategies and their implementation.
• Advise and collaborate as needed with the Student Assistance Coordinator, with the coordination of the procedural advising program including recruitment and training of procedural advisors as well as support to students involved in the conduct or required medical leave of absence processes.
• Oversee and manage the work of the Senior Resident Director for Conduct and Programming in partnership with their immediate supervisor, including training, assigning cases and/or investigations, and reviewing case management.
• In partnership with the Vice President for Student Affairs, oversee and manage the work of the Administrative Secretary’s execution of responsibilities supporting the administration of the Office of Student Conduct and Conflict Resolution, including record retention.
• Assure effective performance and practice of the Student Conduct program by providing oversight and evaluation input of the Resident Directors in partnership with their immediate supervisor in the administration of the Student Conduct Code.
• Recruit, train, and supervise a team of approximately 10 people, including staff, interns, and/or students who serve as investigators/adjudicators or support resources for respondents or complainants.
• Serve on task forces, committees, and other leadership groups as necessary to represent the Office of Student Conduct and Conflict Resolution, or student affairs.
• Lead case management meetings, as needed, to coordinate process, support, and follow through for significant incidents with the Associate Vice President for Student and Academic Support Services and other appropriate College officials.
• While maintaining required confidentiality, respond to inquiries from parents, family members, students, and college staff as allowable by FERPA.
• Establish and manage an operating budget of approximately $180,000 for the Office of Student Conduct and Conflict Resolution, including the contract with the provider of the student conduct database system.
• Remain current in legal issues, professional literature, and best practice related to student conduct and conflict resolution.
• Perform other duties as assigned by the Vice President for Student Affairs.

Student Conduct
• Serve as the Senior Conduct Administrator (WAC 174-123) by reviewing all written reports of student misconduct and taking appropriate action in a timely manner as outlined in the Student Conduct Code, including conducting or delegating investigations, analyzing misconduct allegations; dismissing allegations or identifying specific charges; ensuring due process and adjudicating viable reports; and developing early intervention and educational sanctions when students are found responsible for violating the code.
• Direct and maintain the educational purpose of Student Conduct by ensuring clarity of purpose and purview, establishing consistent communication about Student Conduct, and analyzing and utilizing resources to promote community values and accountability.
• Ensure the college’s compliance with federal and state laws at the intersection of the College Student Conduct Code.
• Advise students on their rights and responsibilities and serve as a resource for students suspended from the institution when appropriate.
• Serve as a collaborative partner with Academic Deans, faculty, and staff on best practice in responding to student misconduct as well as the process and procedures provided by the Student Conduct Code.
• In collaboration with the Director of Police Services, partner with Police Services in addressing student misconduct.
• Establish and oversee the implementation of procedures for the management of student conduct records as well as reporting relevant data to appropriate constituents, including responsibility to maintain the student conduct database.
• Recommend and/or lead the development of new policies and practices, including revisions to Student Conduct Code, as appropriate.
• Develop and provide leadership for training programs related to the Student Conduct Code, investigations, adjudication of complaints, internal policy development, and conflict resolution working collaboratively with other divisions of the college.
• Mitigate institutional risk, identify appropriate issues, and seek direct consultation with the college’s legal counsel.
• Manage and oversee processes for ensuring student compliance with sanctions and ensure awareness of available support services.
• Recruit, train, and advise Student Conduct Hearing Board members to include students, faculty and staff.
• Ensure the Vice President for Student Affairs is regularly apprised of the status of the administration of student conduct and significant student conduct cases.
• Manage efforts to develop, disseminate, interpret, and enforce the Student Conduct Code and campus regulations, and develop educational messaging designed to promote the College’s student conduct standards.
• Lead the development, coordination, and implementation of programs designed to reduce the number of student conduct violations and enable staff, faculty, and students to effectively respond to incidents or issues, which disrupt or threaten to disrupt the learning process or environment.
• Collect information and examine, analyze, and interpret trends, events, and data related to student conduct and retention.

Conflict Resolution
• Develop and implement annual conflict resolution program and educational opportunities.
• Conduct intake with students seeking conflict resolution and coordinate mediation or facilitated conversations with trained volunteers.
• Monitor and assess student conflict broadly defined.

• Knowledge of and ability to manage and administer a high quality student conduct and conflict resolution program in a higher education environment through efficient and creative use of human, physical, and fiscal resources.
• Ability to engage collaboratively with faculty, staff, students, parents, senior administrators, alumni, and other college and community constituents in support of holistic student development.
• Ability to conduct objective investigations of alleged sexual misconduct, interpersonal violence, harassment, and other Title IX-related
• Ability to structure, collect, analyze, and use assessment data to evaluate programs and initiatives, identify areas for development, and enact needed refinements in consultation with campus and external partners.
• Advanced knowledge and understanding of emerging issues facing Student Affairs and higher education.
• Ability to understand and comply with provisions of relevant collective bargaining agreements as well as institutional, state, and federal policies, including Title IX, laws, and personnel guidelines, including strict adherence to FERPA.
• Effectiveness in providing leadership and creating partnerships that promote community, civility, social responsibility, and a vibrant campus climate that is inclusive, equitable, and affirms a diverse learning environment and commitment to equal opportunity for all students.
• Skill and ability in working effectively across significant difference with students, faculty, staff, and external constituents.
• Ability to select employees/volunteers, provide training, lead the work of others, evaluate performance, and address job performance issues.
• Thorough knowledge of applicable college policies and procedures.
• Ability to interpret and comply with laws, rules, guidelines, and college policy.
• Skill and competency in conflict management and mediation.
• Strong written and interpersonal communication skills, including the ability to write complex reports, policies, administrative procedures, and responses.
• Ability to maintain confidentiality of information and records.
• Ability to present complex concepts to a wide audience with differing backgrounds and educational levels, and ability to communicate one-on-one with individuals in high stress situations.
• Skill and competency in creating innovative and creative solutions to conflict situations.
• Skill and competency in investigative techniques, data gathering, analysis, synthesis, and problem solving.
• Ability to develop and manage budgets and utilize college financial systems, including the ability to implement, negotiate, and interpret service contracts in compliance with college policies and procedures.
• Ability to engage others with maturity, good judgement, empathy, and trustworthiness.

• Master’s degree, or equivalent, in student personnel, higher education, counseling, organizational behavior, or similar field.
• Seven years of professional-level employment experience in student conduct, residence life, student affairs, or related field.
• Experience and/or training in the administration of a student Conduct Code and misconduct investigations, including allegations related to sexual misconduct and/or Title IX.

• An earned doctorate or equivalent.
• Experience as a dean, director, or other senior administrator with experience building collaborative leadership and administrative processes.
• Experience working with national professional organizations.

• Must provide proof of identity and employment eligibility within three days of beginning work.
• Must pass a pre-employment background check.

A full state benefits package which includes: paid sick and vacation leave; paid campus holidays; a generous medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For more information about Evergreen’s excellent employee benefits, please view http://www.evergreen.edu/payroll/benefits.htm